Terms & Conditions
Last Updated: 2025-12-11
Welcome to Capturello (“we,” “us,” or “our”). By accessing or using our website, services, or subscription plans (collectively, the “Service”), you (“Customer,” “Client,” or “User”) agree to these Terms and Conditions (“Terms”).
If you do not agree to these Terms, please do not use the Service.
1. About Capturello
Capturello provides done-for-you interactive lead capture funnels, including quizzes, calculators, and form-based lead qualification systems. We offer pre-built funnel setups, custom funnel builds, hosting, analytics, and optional optimization services.
Capturello is a registered business entity in Sweden under organisation number 559319-3989.
These Terms apply to all users of the Service, including free visitors, paid customers, and demo users.
2. Eligibility
To use the Service, you must:
Be at least 18 years old
Have the authority to enter into a binding agreement
Provide accurate and complete information
3. Service Description
Capturello provides:
Pre-built funnel setups tailored to specific industries
Custom funnel development (one-time fee)
Funnel hosting & managed service
Integrations with CRM, email, and automation tools
Weekly performance reports
Optional optimization and support
We reserve the right to modify features, pricing, and offerings at any time with reasonable notice.
4. Subscription Plans & Payments
4.1 Monthly Subscription
Our standard subscription (“Fully managed lead funnel”) is billed at $199/month (unless otherwise specified). This fee covers hosting, funnel management, maintenance, support, and ongoing optimization.
Payment renews automatically each month unless canceled.
4.2 Custom Funnel Build
Custom-built funnels require a one-time fee of $4,999.
This fee covers design, development, strategy, and implementation.
After delivery, hosting, maintenance, and ongoing optimization are the responsibility of the client.
4.3 Payment Terms
All payments are due upfront
Fees are non-refundable unless required by law
Late or failed payments may result in service suspension
5. Cancellation & Termination
5.1 Cancellation by User
You may cancel your monthly subscription at any time from your account or by contacting us. Cancellation stops future charges but does not refund past payments.
5.2 Termination by Capturello
We may suspend or terminate access if:
Payments fail repeatedly
You violate these Terms
Your use threatens system stability or security
You will be notified where reasonable.
6. Intellectual Property
6.1 Ownership by Capturello
All pre-built funnel templates, frameworks, scripts, designs, and systems remain the intellectual property of Capturello.
You receive a non-exclusive, non-transferable license to use the funnel setup while your subscription is active.
6.2 Custom Funnel Ownership
Clients who purchase a custom funnel build receive full rights to use, modify, or host the funnel independently after delivery.
However, any proprietary frameworks or internal tools used in the build remain property of Capturello.
7. Acceptable Use Policy
Users may not:
Use funnels for illegal, misleading, or harmful activities
Collect sensitive personal data without proper consent
Attempt to reverse-engineer or replicate Capturello systems
Use the Service to distribute spam or malicious content
We reserve the right to remove or disable funnels violating these guidelines.
8. Data Privacy & Compliance (GDPR/CCPA/Global)
8.1 Data Processing
Capturello acts solely as a Data Processor. You (the Client) are the Data Controller and are exclusively responsible for determining what data is collected through your funnel, the legal basis for collecting it, and how it is used, stored, or shared. Capturello does not independently access, use, or determine the purpose of any data collected through your funnels.
The Client is fully responsible for:
Obtaining valid consent from end users
Providing required disclosures and privacy notices
Complying with GDPR, CCPA, and all applicable data protection laws
Responding to user requests (access, deletion, correction, etc.)
Capturello processes data only on your instructions and only to deliver the Service (hosting, forwarding leads, integrations, etc.). Capturello is not liable for the Client’s data handling, lawful basis, storage practices, or compliance obligations.
8.2 GDPR Compliance
For users located in the EU/EEA:
All personal data is processed lawfully, fairly, and transparently
Clients must obtain explicit and informed consent from users
Data subjects may request access, correction, deletion, or portability
Clients must respond to such requests; Capturello will assist as needed
8.3 CCPA/CPRA (California)
We do not sell personal data.
California consumers have the right to:
Know what data is collected
Request deletion
Opt-out of data sharing where applicable
8.4 Data Storage & Security
We use GDPR-compliant hosting providers and industry-standard security practices, including:
Encrypted connections (HTTPS)
Secure hosting environments
Access controls
Regular security monitoring
8.5 Data Retention
Client-collected data is retained only as long as necessary to provide the Service or as directed by the client.
8.6 International Transfers
When transferring data internationally, Capturello uses protected and legally compliant mechanisms such as Standard Contractual Clauses (SCCs).
9. Integrations
Capturello may integrate with third-party services (e.g., CRMs, email providers, automation tools).
We are not responsible for outages, data handling, or terms of those services.
Clients are responsible for maintaining their accounts with integrated services.
10. Disclaimer of Warranties
The Service is provided “as is” and “as available.”
We make no guarantees regarding:
Conversion rates
Lead quality
Specific business outcomes
We strive for high performance but cannot guarantee uninterrupted or error-free service.
11. Limitation of Liability
To the maximum extent permitted by law:
Capturello is not liable for lost profits, lost data, indirect or consequential damages.
Our total liability for any claim will not exceed the total fees paid to us in the 3 months preceding the event.
Some jurisdictions do not allow limitations, so these may not apply to you.
12. Indemnification
You agree to indemnify and hold Capturello harmless from claims, damages, or losses arising from:
Your use of the Service
Data you collect
Violations of applicable laws (including privacy laws)
Misuse of integrations or third-party services
13. Modifications to Terms
We may update these Terms occasionally. Continued use of the Service indicates acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of Sweden, excluding conflicts of law principles.
15. Contact Information
For questions about these Terms, data privacy, or compliance, please contact us:
Capturello
A registered company in Sweden
Organisation Number: 559319-3989
Email: hey@capturello.com